PlanFinder – Data Protection & Security Overview
For customer risk assessments (GDPR / security).
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A. Controller / Contact
PlanFinder
Dr. Claas Noorduijnstraat 9A-28, 6541 PM Nijmegen, The Netherlands
Primary contact: contact@planfinder.xyz
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B. Product summary
PlanFinder is a Revit plugin with optional cloud-based layout generation (“Generate”) and a licensing backend. Core authoring and model interaction runs locally inside Revit. Cloud services are used only for computation and license validation.
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C. Data processed
Generate: The plugin transmits:
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Geometry in PlanFinder’s internal plain geometry format (boundary polygon, façade geometry, entrance geometry).
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User-selected generation preferences (e.g., preferred room counts).
No BIM parameters, metadata, user names, or other non-geometric model information are included in the Generate payload.
Licensing: Email address, company name, machine identifier (stored in AWS RDS).
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D. Hosting and data location
Cloud services run on AWS in eu-central-1 (Frankfurt). Database storage (AWS RDS) is configured in the same region.
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E. Storage and retention
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Generate payload: Not stored persistently; processed transiently in Lambda.
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Licensing records: Stored for the term of the customer relationship plus a limited period for support/accounting.
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CloudWatch logs: Technical logs retained per configured AWS policy (retention can be set per log group).
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F. Security controls (high level)
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Transport security: HTTPS/TLS.
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Access control: restricted AWS IAM access (least privilege).
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Operational logging for troubleshooting and security monitoring.
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G. Encryption and backups (AWS configuration)
Database encryption-at-rest and backup location/retention are managed via AWS RDS configuration. If required for procurement, PlanFinder can provide the current configuration details upon request.
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H. Sub-processors
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Amazon Web Services (AWS) – compute, database, logging (EU region Frankfurt).
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Stripe – payment processing and subscription management.
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I. Payments / Stripe and transfers
Payments are handled via Stripe. Stripe may process data internationally using appropriate safeguards (e.g., SCCs).